Section 01
Agreement to Terms & Scope of Services
By making a reservation, purchasing a package, attending a surf lesson, or using the website of Arugam Bay Surf Center ("we", "us", "our"), you ("Guest", "Client", "You") agree to be bound by these Terms & Conditions.
Arugam Bay Surf Center provides ISA-certified surf instruction, surf camp package stays at Paradise Palms accommodation, equipment rental, yoga and ice bath sessions, and local excursion arrangements in Arugam Bay, Sri Lanka.
Section 02
Bookings, Rates & Payment Terms
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Booking Confirmation: A booking is considered confirmed once we issue a written confirmation via email or WhatsApp and receive the required deposit or payment.
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Pricing & Currency: All standard prices listed on our website are quoted in United States Dollars ($ USD). Payments made locally in Sri Lankan Rupees (LKR) will be calculated at the prevailing central bank / commercial exchange rate on the date of payment.
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Inclusions: All individual surf lessons include surf equipment (board & rash guard), local transport to/from surf breaks, and ISA-certified instruction. Photography packages ($40 USD) are optional add-ons.
Section 03
Cancellation & Refund Policy
Surf Lessons & Guiding
- Notice > 24 hours: Full refund or free rescheduling to another available time slot.
- Notice < 24 hours: 50% cancellation fee applies due to reserved coach time and transport preparation.
- No-show: Non-refundable.
Camp Packages & Accommodation
- Notice > 14 days prior to arrival: Full refund minus standard bank/payment processing fees.
- Notice 7–14 days prior: 50% deposit retained.
- Notice < 7 days prior / No-show: Deposit is non-refundable.
Section 04
ISA Ocean Safety & Weather Rescheduling
Safety First: Ocean conditions, wave swell, and weather in Arugam Bay are monitored continuously by our ISA-certified coaches and lifeguards.
If an instructed session or guided surf trip is cancelled by Arugam Bay Surf Center due to hazardous sea conditions, extreme storm weather, or lightning risks, we will:
- Reschedule the session to a safer break or later time slot at no extra charge, OR
- Issue a full refund or credit voucher for the unfulfilled lesson session.
Section 05
Guest Fitness, Health & Safety Waiver
Surfing, ocean water sports, ice bath therapy, and physical activities carry inherent physical risks. By participating in any activity organized by Arugam Bay Surf Center:
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Medical Disclosures: Guests must inform their instructor prior to entering the water of any pre-existing medical conditions, heart conditions, asthma, recent injuries, or pregnancy.
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Swimming Ability: Guests must disclose their true swimming ability. While our coaches provide continuous in-water supervision, basic water confidence is strongly advised.
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Instructor Directives: Guests must comply at all times with safety instructions given by ISA coaches and lifeguards. Failure to follow safety instructions may result in immediate termination of the session without refund.
Section 06
Surfboard & Equipment Responsibility
Surfboards, leashes, rash guards, and rentals provided during lessons or camp stays remain the property of Arugam Bay Surf Center.
While normal wear and minor cosmetic scratches are expected, guests are responsible for major structural damage, snapped boards, or lost fins resulting from reckless misuse or failure to follow instructor positioning guidance. Repair or replacement costs will be assessed fairly at local repair rates.
Section 07
Travel Insurance & Liability
We strongly recommend that all guests hold comprehensive international travel and health insurance covering water sports, surfing, emergency medical treatment, and trip cancellation prior to visiting Sri Lanka.
Arugam Bay Surf Center accepts no liability for personal loss, injury, illness, or property damage except where directly caused by proven gross negligence on the part of our staff.
Section 08
Governing Law & Contact
These Terms & Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Questions about our Terms?
Get in touch with our team in Arugam Bay
Email Us